Providers and staff users must be associated with office locations in order to send, receive and manage referrals for providers and/or groups, as the ability to send and receive referrals is based on a user's association to the office.
Note: Only users with client admin accounts can create an office.
To create an office:
- Click Manage Offices.
- Click New Office.
- Under Office Location, type in the office's name, address, city, state, zip code, phone number and fax number.
- Click Create Office in the upper-right of the web page.
- Then, add providers, staff, and Office Admin to the office
- Under Physicians and Groups, click Add or Remove Providers; you can then search for providers by their NPI number
- Under Staff at this Office, click Add or Remove Staff; you can then create new staff or search for existing staff by email address
- Under Office Admin, click Add or Remove Office Admin; you can then create new staff or search for existing staff by email address. Giving a staff member Office Admin privileges allows them to update other staff access and maintain provider data.