What's the difference between the Requires Review Sent and Received tabs in the Work Queue?

  • The Requires Review tab includes all referrals that require action by your office, such as contacting/scheduling a received referral or finalizing a draft referral, and so on. Referrals in your Requires Review tab are also in the Received or Sent tab.
  • The Received tab displays all referrals sent from another office to your office.
  • The Sent tab displays all referrals that have been or will be sent from your office to another office, including referrals in Draft status.
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