If you receive a referral but notice that it was sent to the wrong provider, or you need to decline a referral but know of another provider or group who could see the patient, then you can forward the referral.
To Forward a Referral.
- Click Select Action and select Forward.
The Forward Referral: Choose Specialty window opens.
- Select the referral specialty, and then click Next.
The Forward Referral: Choose Provider or Department window opens.
- Use the search box to find the new receiving provider or group.
- Click Send.
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