| Referral Status | Meaning | Next Steps |
| Draft | Referral started; not yet sent to receiving physician. |
Sending offices: Complete the referral; send to receiving physician office. |
| Pending | Referral sent; not yet acted on. OR Referral sent online; receiving office no longer has staff |
Receiving office: Use Contact/Schedule to record action on the referral. OR Sending office: Reassign the referral to new provider/office |
| In Progress | Referral acted on, not yet scheduled. | Receiving office: Continue contacting the patient to try to schedule an appointment. Enter the appointment in par8o when one is scheduled. |
| Scheduled | Referral appointment scheduled | None. |
| Follow Up | Referral appointment passed | Receiving office: Log an appointment outcome in par8o by using "Select Action" and selecting "Report Appointment Outcome" Note: not all clients use the 'Follow Up' feature |
| Canceled | Referral canceled by sending office | None |
| Declined | Referral declined by receiving office | Sending Office: Reassign the referral to a new provider or office. |
| Completed | Referral has completed the referral lifecycle | None |
Referral Statuses
par8o's Work Queue includes a Status column to display at-a-glance information about where a referral is in the referral process. Use the Referral Status Table below to learn about each status.