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Managing Referrals
Referral Statuses
Working with Filters
'Select Action' options
Contacting and Scheduling Patients using Cloudmed
Searching for Referrals
You received a referral! Now what?
Assigning and Managing Referral Owners
How to Complete Referrals in 'Follow Up' Status
Managing Referral Authorizations
Forwarding Referrals to Different Groups or Providers
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Office Admin
Adding Providers to an Office
Creating New Office Staff Accounts
Creating Group Referral Progress (GRP) Reports
Editing a Staff Member's Assisted Offices
Editing Accepted Insurance Plans
Accessing Office Admin Page
Office Admin Training
Editing Staff Email Addresses Or Profile Info
Removing Providers from an Office
Deactivating/Reactivating Staff Users
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Client Admin
Reporting for Client Admin
Types of par8o Accounts
Creating Office Admin Accounts
Differences between Client Admin & Office Admin
Creating Groups
Adding Providers To Your Health System
Creating Client Admin Accounts
Creating Office Locations
Best Practices for Client Admins
Creating Master Group and Call Center Staff
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FAQs
I can't find a specific provider or doctor - what do I do?
What do the stats mean on my homepage?
I’m a network admin and am responsible for sending Cloudmed the files that update provider and office data. I noticed some of the changes in our files aren’t reflected in par8o, and it’s not in the error report. Why?
How do I see my offices, providers, or coworkers in Cloudmed?
I’ve noticed that I can sometimes see offices for my providers that are wrong and I can’t adjust information on. How do I fix it?
How do I reset my password?
Can my staff share a log in to Cloudmed? We only have one office email address.
What Does 'Out Of Context Patient SMS Response Received' Mean?
How come some users in my office can see some referrals and others can’t?
What's the difference between the Requires Review Sent and Received tabs in the Work Queue?
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Preferences
Changing Email Notification Settings
Changing Chat Notification Preferences
Using Quick Phrases
Updates
January 2021 Update: Login Upgrades, Better Emails and more
Winter 2019/2020 Update: ‘My Offices’ page, Administrative Overhaul, New Reporting Options & More!
End of 2021 Update: Referral Form and Workqueue Updates for Efficiencies and More!
Summer 2021 Update: Faster emails, Admin account enhancements galore!
Early 2020 Update: Auto-Save for Insurance Changes, New Provider Profiles & More!
CareCompass Sunset December 31, 2024